Social Media & Email – Beginning to Merge
Strongmail, makers of an email campaign software as a service (SaaS), recently made the news for doing what I’ve been saying is coming: the merging of email & social media.
The way I see it, email & social media often go hand-in-hand. It’s not either/or – it’s both/and. The right tool for the right job, with the caveat that sometime the right tools need to overlap and play nicely together.
Google’s recent announcement of Wave is also a boon, as it’s shaping up to be the next killer app that rethinks email as it should be today, not how it was intended when it was invented.
Here’s a quote from the article about Strongmail Solution’s new thinking:
StrongMail, which enables direct marketers to integrate social media into email marketing programs, has developed a social media framework that consists of three core functions: Social Programs, Social Direct and Social Share. As direct marketers struggle to fit social media programs into their overall marketing strategy, Ryan Deutsch believes the tools that integrate both will become the hub that supports strategies.
Among the tools being introduced into the market today, Influencer Ad enables marketers to create direct-response campaigns. The tool is being offered through a partnership with PopularMedia, which focuses on developing social and viral campaigns.
The biggest challenge then becomes making the campaign interesting to drive it virally. For example, rather than send a coupon in an email for 50% off a bar blender, the email would include a link and message to “mix your friend a drink.” Clicking on the link would enable the person to virtually make a strawberry margarita and send it off to share with Facebook friends.
The pages that allow consumers to mix and share drinks are served up by StrongMail. Technology tracks the message and the people who concoct the drinks. It lets marketers identify “influencers,” Deutsch says. Based on behavior, the marketer can target people with specific promotions.
This is the beginning of a new way of online marketing and communication to collide and converge. I can’t wait to see what’s next!
Posted on June 29th, 2009, by Anthony Coppedge